customer disservice

So back when I was in the crazy shopping mood around Christmas, I went around and bought a lot of clothes on-line. One of my online orders (two polo shirts) was from December 28th. I got an e-mail receipt of my purchase and a link to a yahoo-store thing that would keep track of my order. Under order status it was blank. I figured after a while, it would say "processing", or "shipped" or something like that. But alas, it never did. Two weeks ago, I finally e-mailed the customer service web address. Two weeks passed and I never received an e-mail back. hmmmm..... So today while I had off (it was crazy snowing and I didn't feel like driving into work + other reasons....) I called the customer service phone number. After ringing a couple of times I got a message saying that this mailbox is full. And then it hung up. WTF. I tried again later and some girl answered. After giving her my order and saying "i just want to know what is happening with it", She mumbled something about how the girl who used to work here didn't take anyone's orders or something and they're still trying to rectify all of it and blah blah blah and then she told me to hold so she could see if they had any of the clothes i ordered. She came back after a minute and told me that they were all out of the things i ordered and if i wanted to look on-line to find something else to order, i could do that.

Thanks, but no thanks you stupid cunt. seeing as how both things i ordered are still showing "available" on the website, i doubt that whatever else i would choose would be there either.
Luckily they never charged my credit card, so i just told her to cancel my order. That was by far, the worst experience ever with online ordering. It was a really cool polo shirt too :( I looked all over the internets to see if i could find it and it was nowhere to be found. ugh. I hate when clothing manufacturers don't have their own on-line store or a real store and they just use other retailers to sell their clothing. And many of those stores don't have websites that show what they are selling, so it's nearly impossible to ever find anything. LAME! so never buy anything from Solis clothing. They're tacky and i hate them.